We take your privacy seriously. This policy explains what information we collect, how we use it, and how we protect it. Effective date: January 1, 2026.
Information We Collect
What We Collect
When you shop with Sinkor Hair or interact with our website, we may collect the following types of information.
Personal identifiers: Name, email address, phone number, shipping address, and billing address.
Payment information: Payment card data processed securely through Stripe. We do not store full card numbers on our servers.
Order information: Products purchased, order history, and communications related to your orders.
Usage data: Browser type, IP address, pages visited, and time spent on our site (via cookies and analytics tools).
Marketing preferences: Whether you've opted into email or SMS marketing communications.
How We Use It
How We Use Your Information
We use the information we collect to operate our business, fulfill your orders, and improve your experience.
Process and fulfill orders, including sending order confirmations and shipping notifications.
Provide customer support and respond to inquiries about orders, returns, and products.
Send email and SMS marketing if you have opted in. You can unsubscribe at any time.
Run advertising campaigns on Google and Meta/Facebook using anonymized data to reach customers like you.
Analyze website traffic and improve our site performance and user experience.
Prevent fraud, detect suspicious orders, and enforce our terms and policies.
Email & SMS Marketing
Marketing Communications
By providing your email or phone number at checkout or signing up for our newsletter, you consent to receive marketing communications from Sinkor Hair.
We send promotional emails about new arrivals, sales, and exclusive offers to subscribers.
We may send SMS text messages for order updates and promotional offers if you opt in during checkout or on our site.
Unsubscribe anytime: Click "Unsubscribe" in any email, or reply STOP to any SMS. Requests are processed within 10 business days.
Message & Data Rates: Standard message and data rates may apply to SMS communications. Message frequency varies. For help, text HELP to our SMS number or email info@sinkorbeauty.com.
Third Parties
Sharing Your Information
We do not sell your personal information. We share it only with the service providers necessary to operate our business.
Stripe — Payment processing. Your payment card data is handled directly by Stripe's PCI-compliant infrastructure.
Shipping carriers (USPS, UPS) — Your name and address are shared to fulfill deliveries.
Google & Meta — Anonymized or hashed data used for advertising and remarketing campaigns. Governed by their respective privacy policies.
We may disclose information if required by law or to protect the rights and safety of Sinkor Hair and its customers.
Cookies & Tracking
Cookies & Analytics
Our website uses cookies and similar tracking technologies to improve your browsing experience, remember your cart, and measure site traffic.
We use Google Analytics and Meta Pixel for advertising and analytics. These tools may place cookies on your device. You can control cookie preferences through your browser settings or opt out of Google Analytics at tools.google.com/dlpage/gaoptout.
Security
How We Protect Your Data
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
All data transmitted through our website is encrypted via HTTPS/SSL.
Payment information is processed through Stripe, which is PCI DSS Level 1 compliant — the highest level of payment security.
We do not store full payment card numbers on our servers.
Important: While we take reasonable measures to protect your information, no method of internet transmission is 100% secure. If you believe your account or personal information has been compromised, contact us immediately at info@sinkorbeauty.com.
Your Rights
Your Rights
You have the right to access, correct, or delete the personal information we hold about you. To make a request, contact us at info@sinkorbeauty.com. We will respond within 30 days.
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected and the right to opt out of the sale of personal information. We do not sell personal information.
Updates
Policy Updates
We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Continued use of our website after any changes constitutes your acceptance of the updated policy.