View Cart

Home/ Contact

Sinkor Hair

Contact Us

We respond to every email, typically within one business day. Reach out about orders, products, returns, or anything else — we're here.

Email

info@sinkorbeauty.com
Best for order questions, returns, and general inquiries.

Response Time

Within 1–2 business days.
Urgent order issues (address errors, cancellation): use subject line "URGENT – [Order #]".

Business Hours

Monday – Friday
9 AM – 6 PM ET
Closed weekends & major US holidays.

Reach Out

Send Us an Email

Email is the fastest way to get a response. For the quickest help, include your order number in the subject line.

No contact form needed — just email us directly.

Order issue? Include your order number and a brief description. We'll resolve it fast. For cancellation requests, include "Cancel Order" in the subject — timing matters.
Business Hours

When We're Available

Our team is available Monday through Friday during business hours. Emails received outside these hours are answered the next business day.

Monday 9:00 AM – 6:00 PM ET
Tuesday 9:00 AM – 6:00 PM ET
Wednesday 9:00 AM – 6:00 PM ET
Thursday 9:00 AM – 6:00 PM ET
Friday 9:00 AM – 6:00 PM ET
Saturday Closed
Sunday Closed
Holiday closures: We observe major US federal holidays. Email responses during holiday weeks may take an extra 1–2 business days.
Follow Along

Find Us on Social

Follow Sinkor Hair for new arrivals, styling inspiration, care tips, and announcements. DMs are welcome but email is the fastest route for order help.

Instagram DMs: We read them all. But for anything order-related — tracking, returns, cancellations — email is faster and creates a paper trail we can act on.
Before You Email

Quick Answers

These pages answer the most common questions without needing to wait for a reply.

FAQ — Hair & Product Questions Shipping Policy — Timing & Tracking Returns & Refunds — Eligibility & Process Cancellation Policy — 12-Hour Window Store Policy — Full Overview Hair Care Guide — Wash, Heat & Maintenance